Over nearly two decades, we at 451 Research witnessed dramatic changes as the role of IT has evolved from a back-office supporting function to all-encompassing digital force of change it has become today. Yet these changes are nothing compared to the disruption and evolution that lie ahead.
We believe that as technology evolves at an unprecedented rate, understanding the precise path forward is more difficult than at any other time in history. One thing is for certain, the world of technology in 2028 will look nothing like the world of 2018.
451 Research's 4SIGHT report is our analysts answer to the question: "What is the future of IT?" It presents a framework within which we will foster our future coverage into the world of information technology and beyond. It offers our forward-looking vision of how established and emerging technologies will transform business in the near and distant future and identifies four major themes we see as being the cornerstones of a global transformation that will reshape the digital enterprise landscape.
The four themes of 4SIGHT:
- Invisible Infrastructure - The idea of infrastructure becoming invisible is powerful, but also a bit scary to certain segments of our clients. It's a harsh reality that more of the underpinnings of technology are being abstracted in ways that make them seem more trivial by those that consume them. This can be particularly useful in helping infrastructure providers encourage consumption, but it presents challenges in differentiating them to consumers that may seem less concerned about the details.
- Pervasive Intelligence - While there has been considerable discussion of the potential for analytics in IT operations and customer interaction, there is a deeper impact that will be felt as it infuses into not only how technology interacts with us, but also how we expect to interact with the wider world. Pervasive intelligence drives much of the computed context that feeds contextual experience.
- Contextual Experience - The global society is just beginning to see the impact that a richer relationship can have between creators and consumers. A key part of most interactions creates an expectation of greater relevance. Location context guides possibilities, and historical perspectives on what's experienced and liked have become the norm. The progression from redialing the last number to understanding what one might like next has been steep and quick, but there is much further to go.
- Universal Risk - Conventional views of risk have operated at different and isolated levels in the majority of organizations. And that is changing. When supply chains are susceptible to digital disruption and the threat of cyber-kinetic attacks looms, conversations about risk have to expand. It's not all doom and gloom and ransomware, either. Considering risk, security and suitable controls in a broader context opens the opportunity to address these needs in new ways.